Frequently Asked Questions
Everything you need to know about your Partner Marketing Group experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
How can I track my shipment?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.
Are your materials sustainably sourced?
Partner Marketing Group is committed to ethical fashion. We prioritize working with suppliers who use organic cotton, recycled polyester, and fair-labor practices.